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Our Privacy Policy Explained

When you open an account at aquslot, your personal information and payment details are protected under strict protocols.

Data encrypted end-to-endDANA, OVO, GoPay, QRIS secureNo third-party sharing without consent

Explore the Lobby Read FAQ

What We Collect and Why

aquslot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number, date of birth and payment method when you register. This information lets us verify your identity, process deposits and withdrawals, send you support messages and keep your account secure. We also collect device information and browsing behaviour within your

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session to detect fraud and improve platform speed. Where local law permits, we use this data to personalise your lobby view and notify you of upcoming promotions. You can request access, correction or removal of your data by contacting our support team at any time.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

How to Contact Us About Your Privacy

Our support team responds to privacy questions and data requests through multiple channels during business hours. You can reach us via live chat directly from your account dashboard, email our privacy officer or call our Jakarta office. All requests are logged and answered within 48 hours.

Team online

Live Chat

Open your account dashboard and click Support. Chat is live seven days a week from 08:00 to 22:00 Jakarta time. Our team can answer privacy questions, walk you through data access requests and verify account changes.

Email

Send privacy requests to [email protected] with your account email in the subject line. Include details of what data you need or what change you want made. We respond within 48 hours with a confirmation and next steps.

Account Settings

Log in, go to Settings > Privacy and Security to view your stored data, change your contact preferences and download your account history. You can update payment methods, phone number and communication settings instantly.

HOW WE PROTECT

Data Security and Account Privacy

Your account security is built into every step of your aquslot experience. Deposits via DANA, OVO, GoPay and QRIS are encrypted before they reach our payment processor.

Encryption

All data transmitted between your device and our platform uses TLS 1.2 encryption. Payment details for DANA, OVO, GoPay and QRIS deposits are tokenised and never stored unencrypted on our servers.

Withdrawal Verification

Every withdrawal request triggers an email and SMS code sent to your registered contact. You must confirm the code within 15 minutes to complete the transfer, preventing unauthorised cash-outs.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. These expire when you log out. We do not use tracking cookies that follow you to other websites.

Data Retention

We keep your account and transaction data for five years after your last activity to comply with local law. After that, personal information is deleted unless you request archiving for your records.

Third-Party Sharing

We share your data only with payment processors for DANA, OVO, GoPay and QRIS, our fraud-detection partner and where local law permits. We never sell your contact details or gaming history to marketers or data brokers.

Your Rights

You can request a copy of all your data, ask us to correct errors, and request deletion of non-essential information. Contact [email protected] or use the Data Access form in your account settings to start a request.

Privacy and Data FAQs

No. We do not sell your personal information or gaming history. We share data only with payment processors for DANA, OVO, GoPay and QRIS transactions, our fraud-prevention vendor and where local law requires. You can opt out of promotional emails in your account settings.

We retain your account and transaction records for five years after your last login. After five years, personal information is deleted unless you request archiving. Financial records are kept longer where local law permits to meet tax requirements.

Yes. Open your account settings, go to Privacy and Security and click Download My Data. You'll receive a file with all your personal information, deposit history and activity logs within 24 hours. You can also email [email protected] with a data access request.

When you close your aquslot account, we deactivate your login and stop sending you communications. Your data remains in our archive for five years to comply with local law. You can request full deletion of non-essential information by contacting support.

Payment information is encrypted using TLS 1.2 and tokenised by our certified processor. We don't store full account numbers on our servers. Every deposit and withdrawal is verified through your registered phone and email before funds clear.

We may send you emails and in-app messages about new games and promotions. You control this in your account settings under Communication Preferences. You can unsubscribe from all marketing by clicking the opt-out link in any email we send you.

Cookies are small files stored on your device. We use session cookies to keep you logged in and functional cookies to remember your lobby layout and language. These expire when you log out and do not track you across other websites.

Our Privacy Policy Explained

How to Contact Us About Your Privacy

Live Chat

Email

Account Settings

Data Security and Account Privacy

Encryption

Withdrawal Verification

Cookie Policy

Data Retention

Third-Party Sharing

Your Rights

Privacy and Data FAQs

01 Does aquslot sell my data to other companies?

02 How long does aquslot keep my account information?

03 Can I download a copy of my data?

04 What happens to my data if I close my account?

05 How do you keep my DANA, OVO, GoPay and QRIS details safe?

06 Will aquslot use my data for marketing?

07 What is a cookie and does aquslot use them?

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